Effective Date: June 4, 2023

Privacy Policy

3D Asset Hub is dedicated to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy explains what information we gather, how it is handled, and the choices you have regarding your data.


1. Information We Collect

We collect the following types of information when you use our services:

  • Personal Information:
    This includes your name, email address, and other contact details provided during registration or when contacting customer support.

  • Billing Information:
    All payment transactions are securely processed through trusted third-party providers (e.g., Stripe, PayPal). We do not store your payment card details.

  • Usage Data:
    We automatically collect information such as your IP address, browser type, device information, pages visited, download history, and time spent on the site.

  • Uploaded Content:
    If you are a contributor, we store the 3D assets and related metadata that you upload to the platform.


2. How We Use Your Information

Your information helps us to:

  • Provide, maintain, and improve our services

  • Personalize your user experience

  • Process transactions and manage subscription memberships

  • Communicate with you regarding account updates or support requests

  • Enforce licensing terms and prevent misuse of the platform

  • Monitor and prevent fraudulent activities


3. Data Protection

We implement robust security measures to protect your information, including:

  • SSL encryption across the platform

  • Regular security assessments and audits

  • Strict access controls and role-based permissions

While we take comprehensive steps to secure your data, no system can be completely secure. By using our services, you acknowledge this risk.


4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only in the following circumstances:

  • With trusted third-party service providers necessary for operational purposes (e.g., payment processing, cloud storage)

  • When required by law or in response to lawful requests by public authorities


5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your account and personal data, subject to legal and contractual limitations

  • Opt out of marketing communications at any time


6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.


7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

📧 Emailsupport@3dassethub.com


3D Asset Hub
https://www.3dassethub.com

    Note: Due to the timezone differences, our support team may take several hours to get in touch with you. We also sleep!

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